Mark Hassell has been working in the Mental Health/Employee Assistance/Human Resource discipline since 1985. He began his career in the field of Drug and Alcohol Counseling in Pittsburgh within the local hospital systems, including the University of Pittsburgh Medical Center (UPMC). At UPMC, the state’s largest healthcare system, Mark was the Clinical Supervisor for the Employee Assistance Program (EAP) that provided the EAP services to the University of Pittsburgh for the first time.

In 1997 Mark returned to his home state of New Jersey to accept the position as the Eastern Regional Manager for the United Airlines EAP. His work with the EAP allowed him to interact extensively with Flight Operations for the Newark, Dulles, and Cleveland bases. He has also done extensive

Critical Incident Stress Debriefing (CISD) work and was a part of the Emergency Response Team for the aviation accident in Buffalo in February 2009.

After 20 years with EAP, Mark moved to the Human Resources Department where he is currently the Manager of Human Resources & Employee Relations for Flight Operations for United Airlines at Newark Liberty International Airport. For the past 23 years, Mark has worked with all levels of employees, especially pilots, and contributed to the United Airlines HIMS program.